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This Privacy Policy explains how Survey Guru ("we," "our," or "us") collects, uses, and safeguards the personal information of users ("you," "your") when you access or use our survey creation and management platform, Survey Guru (the "Service").
Account Information: When you create an account, we may collect personal information such as your name, email address, and organisation details.
Survey Data: We collect data you enter while using our Service, including survey questions, responses, and participant information. This data is stored and managed on our platform.
Usage Data: We automatically collect information about how you interact with the Service, such as your IP address, device information, browser type, and operating system.
Cookies and Tracking: We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences in your browser settings.
Service Provision: We use your information to provide and improve the Service, including creating, distributing, and managing surveys.
Customer Support: We may use your contact information to respond to your inquiries and provide customer support.
Marketing: With your consent, we may use your email address to send you information about our services and promotions. You can opt-out of marketing communications at any time.
We are committed to safeguarding your data and maintaining its confidentiality. We use industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
We do not share your personal information with third parties except in the following cases:
You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing emails. To exercise your rights or for any questions regarding your privacy, please contact us.
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically.
If you have questions or concerns about this Privacy Policy, please contact us.